Gwesty Cymru

Terms and Conditions


These Terms are applicable to all contracts made by Gwesty Cymru Cyfyngedig (“Gwesty Cymru”) and its clients (“Clients”) and apply to all reservations, bookings and agreements for accommodation, dining, and use of facilities at Gwesty Cymru.

All bookings are made subject to acceptance of these terms and conditions which Clients are invited to read and to note their responsibilities, arrangements for payments, cancellation terms and limitations on the liability of Gwesty Cymru.



1.1 In these Conditions:

“Arrival” means the date on which the Facilities are to be provided or shall start to be provided by Gwesty Cymru;

“Client” means the person for whom Gwesty Cymru has agreed to provide Services in accordance with these Terms;

“Contract” means the contract for the provision of the Services including these Terms as appropriate;

“Services” means the provision of accommodation and/or supply of food and beverages by Gwesty Cymru for the Client as described by Gwesty Cymru on its website and/or brochures;

“Standard Charges” means the charges shown in any tariff, website under Gwesty Cymru’s control or other published literature created controlled or published by Gwesty Cymru and relating to the Services in force from time to time;

“Terms” means these terms and conditions.

1.2 The headings in these Terms are for convenience only and shall not affect their interpretation.


2.1 If Gwesty Cymru confirms the reservation this Contract is conditional on the Client supplying credit card details and/or a deposit or pre-payment and the authority for charges to be deducted (including cancellation charges) on the applicable payment terms.

2.2 If credit card details and payment authority is not given to Gwesty Cymru by the Client or are invalid then subject to any outstanding obligation due to Gwesty Cymru from the Client the Contract will cease to be of effect. The Services that are the subject of the provisional reservation will be released and be resold without any further notification to the Client.

2.3 Unconfirmed bookings will be released 24 hours from the time of the enquiry without further reference.


3.1 Gwesty Cymru shall provide the Services to the Client subject to the Contract.

3.2 The Client shall at their own expense supply Gwesty Cymru with all necessary data or other information relating to the Services within sufficient time to enable Gwesty Cymru to provide the Services in accordance with the Contract. Gwesty Cymru may at any time without notifying the Client make any changes to the Services which are necessary to comply with any applicable safety or other statutory requirements, or which do not materially affect the nature or quality of the Services.


4.1 The charges payable by the Client shall be detailed in writing by Gwesty Cymru.  Charges detailed from Internet sites or any third party website may be subject to change without prior notice. If no charges are specified or additional and varied Services are provided to the Client, the Client shall pay the Standard Charges at the prevailing rate on the day the Services are provided and any additional sums which are agreed between Gwesty Cymru and the Client for the provision of the Services.

4.2 Gwesty Cymru may vary the Standard Charges from time to time.

4.3 Charges quoted to the Client for the provision of Services include VAT at the applicable rate unless otherwise stated. Any changes to the VAT rate will be applied to the charges at the time these changes come into force.


5.1 Deposits are non refundable.


6.1 If any services under the contract are varied prior to arrival then the payment made will reflect the latest details contained in the written details of Gwesty Cymru.

6.2 Any additional charges due to Gwesty Cymru from the Client for the Services shall be paid by the Client on presentation of an invoice. If the Client for whatever reason departs the premises without payment of the invoice Gwesty Cymru will charge the due amount to the Client’s credit card for which payment authority has been given.

6.3 The Client shall ensure that they are able to meet the agreed payment terms any additional charges that may accrue.


7.1 The Client agrees to pay charges to Gwesty Cymru in the event of cancellation of the Services or if the Client and/or their guests fail to take up the Services at the time and on the day specified in the Contract.


8.1 Any variation of numbers, accommodation and food and beverage requirements specified for the Services or other changes or additions must be agreed by the Client and Gwesty Cymru in writing.


9.1 When Gwesty Cymru supplies the Services which include accommodation, food and beverage, Gwesty Cymru does not give any warranty or guarantee as to their quality, fitness for purpose, temperature, ease of access, sound proofing, but shall, where possible, assign to the Client the benefit of any valid warranty or indemnity that may apply.

9.2 Gwesty Cymru shall have no liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any instructions supplied by the Client which are incomplete, incorrect, inaccurate, illegible, or arising from their late arrival or non-arrival, or any other fault of the Client.

9.3 Except in respect of death or personal injury caused by Gwesty Cymru’s negligence, or as expressly provided in these Terms, Gwesty Cymru shall not be liable to the Client by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Gwesty Cymru, its servants or agents or otherwise) which arise out of or in connection with the provision of the Services (including any delay in providing or failure to provide the Services) or their use by the Client, and the entire liability of Gwesty Cymru under or in connection with the Contract shall not exceed the amount of Gwesty Cymru’s charges for the provision of the Services, except as expressly provided in these Terms.

9.4  The Hotel Proprietors Act of 1956 limits the liability of Gwesty Cymru Cyf for the loss or damage to guests’ property to £50.00 per article with a maximum of £100.00 for any one guest, unless the property in question has been deposited with the Reception office for safe keeping.

9.5 Gwesty Cymru reserve the right to vary, upgrade, change or amend the specific room type allocated at the time the Clients’ booking was confirmed. If this change involves an upgrade in room type no additional charges will apply under these circumstances. In the case of lower tariff accommodation being allocated the lower tariff will be charged.


10.1 Gwesty Cymru may (without limiting any other remedy) at any time terminate the Contract by giving written notice to the Client if the Client commits any breach of these Terms.

10.2 Gwesty Cymru reserves the right to cancel any reservation if the hotel or any part of it is closed due to repair or refurbishment due to circumstances beyond its control.

10.3 Gwesty Cymru reserves the right to cancel any reservation within 24 hours if it is found that its property management system or online booking system has overbooked due to circumstances beyond its control

10.4 Gwesty Cymru reserves the right to cancel any reservation if the client becomes insolvent or enters into liquidation or receivership or if it may prejudice the reputation, or cause damage to Gwesty Cymru.

10.6 The hotel reserves the right to cancel any reservation for any reason provided the guest is notified within 24 hours of that reservation being made.

10.5 In any of these circumstances, Gwesty Cymru will refund any advance payments, but will have no further liability to the client.


11.1 Arrival and departure times for serviced accommodation at Gwesty Cymru are 3:00 p.m. and 11.00 a.m.  respectively.

11.2. If the Client or their guests do not check-out at the contracted check-out time and date without a pre-arranged late check-out agreement, Gwesty Cymru reserves the right to pack, move, transfer, store or forward any or all belongings from the accommodation if the accommodation has been pre-sold, let, rented or allocated. If the accommodation has not been pre-sold the Client’s will be charged for one additional night’s accommodation using the pre-authorised payment method.

11.3 The Client is responsible for the behaviour of his, her or its guests at Gwesty Cymru and in particular for the orderly conduct of guests attending any function or staying in Gwesty Cymru. The Client must ensure that no noise or nuisance is caused to other guests and Clients. The Client must comply with any reasonable request of Gwesty Cymru and with any of its policies as may apply to the Services from time to time.


14.1 The Contract constitutes the entire agreement between the parties, supersedes any previous agreement or understanding and may not be varied except in writing between the parties. All other terms, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.

14.2 No failure or delay by either party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either party of any breach of the Contract by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.

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